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Shopify is the name of its proprietary e-commerce platform for online stores and retail point-of-sale systems. The Shopify platform offers online retailers a suite of services, including payments, marketing, shipping and customer engagement tools. As of 2023, Shopify hosts 4.6 million stores across 175 countries.
Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...
Comm100 Live Chat is an online web chat software offered via the SaaS (Software as a service) business model.It is used by companies to centrally manage inquiries and support for customers on various platforms, utilizing live chat and AI-assisted responses to interact with the end-user.
Glassdoor is an American website where current and former employees anonymously review companies, operated by the company of the same name. [1] In 2018, the company was acquired by the Japanese Recruit Holdings (Owner of Indeed) for US$1.2 billion, and it continues to operate as an independent subsidiary.
Zendesk, Inc. Zendesk, Inc. is a Danish-American company headquartered in San Francisco, California. It provides software-as-a-service products related to customer support, sales, and other customer communications. The company was founded in Copenhagen, Denmark, in 2007. Zendesk raised about $86 million in venture capital investments before ...
Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1] Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management , and the two terms are sometimes used ...