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Super-apps. v. t. e. A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to ...
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Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [1] Regarding technology products such as mobile phones, televisions, computers, software products or ...
Common Service Centres (CSC) (Hindi: जन सेवा केंद्र) are physical facilities for delivering Government of India e-Services to rural and remote locations where availability of computers and Internet was negligible or mostly absent. They are multiple-services-single-point model for providing facilities for multiple ...
The Marine Corps Tactical Systems Support Activity (MCTSSA) is the Marine Air-Ground Task Force (MAGTF) Command, Control, Communication, Computer, Intelligence ( C4I) Integration center for the United States Marine Corps. They are a component of Marine Corps Systems Command (MARCORSYSCOM) and are located at Marine Corps Base Camp Pendleton ...
Virtual help desks allow IT reps to virtually access end systems through support sessions where they can diagnose and fix computer issues quickly. This eliminates in-person customer service calls and/or ineffective phone-only tech support sessions, making the help desk more efficient. Another objective of the virtual help desk is to improve IT ...
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