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Criticism of eBay. eBay has faced controversy, including failure to combat fraud committed by buyers and sellers, concerns over its rating systems, and concerns over sales of controversial or illegal items.
Criticism of feedback / rating system. eBay allows buyers to rate any seller with positive, neutral, and negative comments. However, the option for sellers to leave anything other than positive feedback to buyers was removed in 2008. Criticism of the feedback system includes:
“Checking seller reviews for mentions of counterfeits or fakes is a good tip, but buyers should be wary about the rising trend for fake reviews which can be used to hide counterfeit goods.
For example, a wide range of studies have found a positive correlation between seller rating and selling price on eBay, indicating that high reputation can help users obtain more money for their items. High product reviews on online marketplaces can also help drive higher sales volumes.
The eBay stalking scandal was a campaign conducted in 2019 by eBay and contractors. The scandal involved the aggressive stalking and harassment of two e-commerce bloggers, Ina and David Steiner, who wrote frequent commentary about eBay on their website EcommerceBytes.
List of used book conditions. The set of terms below were proposed in 1949 by AB Bookman's Weekly. They were adopted by the bookselling community and are still in use today. [1] [2] [3] As new means that the book is in the state that it should have been in when it left the publisher. This is the equivalent of mint condition in numismatics.
In e-commerce, brushing, also called "review brushing", is a deceitful technique sometimes used in e-commerce to boost a seller's ratings by creating fake orders, which are either shipped to an accomplice or to an unsuspecting member of the public.
eBay has a seller rating that attempts to represent trustworthiness of a seller. A negative rating of 1% can decrease the selling price of an item by 4%. Google's PageRank is a measure of popularity of a site, and for individual blogs, gives a rating of this, and as a result, of the bloggers themselves.
As of September 2014, eBay has acquired over 40 companies, the most expensive of which was the purchase of Skype, a Voice over Internet Protocol company, for US$ 2.6 billion in cash plus up to an additional US$1.5 billion if certain performance goals were met. [2] The majority of companies acquired by eBay are based in the United States.
Current status. Active. ResellerRatings is an online ratings site where consumers submit ratings and reviews of online retailers, and online retailers participate to respond to reviewers and to gather reviews from their customers post-purchase.