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  3. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Customer service training (CST) refers to teaching employees the knowledge, skills, and competencies required to increase customer satisfaction.

  4. PSI Seminars - Wikipedia

    en.wikipedia.org/wiki/PSI_Seminars

    PSI Seminars is a private company that offers large-group awareness training (LGAT) seminars for professional and personal development. Programs are held in many locations in the U.S., Canada, Japan and worldwide. There are PSI Seminars offices in major cities throughout North America.

  5. Refresher training - Wikipedia

    en.wikipedia.org/wiki/Refresher_training

    Refresher training. Refresher training is an aspect of retraining taken by a person already qualified or previously assessed as competent in a field with the intention of updating skills and/or knowledge to a changed standard, or providing the opportunity to ensure that no important skills or knowledge have been lost due to lack of use.

  6. With Banks Courting Customers, You Can Try Before You Buy - AOL

    www.aol.com/2013/04/17/banks-customer-friendly...

    But if you have the discipline to stick to your financial plan in the face of a high-pressure sales pitch, then bank-sponsored seminars, consultations, and webinars offer a perfect learning ...

  7. Disney Institute - Wikipedia

    en.wikipedia.org/wiki/Disney_Institute

    In 2000, Disney changed the focus of the institute from a family-oriented program, to a multi-day seminar for business professionals to learn the "secrets" behind Disney's customer service and business culture.

    • USWNT coach Emma Hayes arrives in America with her work cut out ahead of Paris Olympics
      USWNT coach Emma Hayes arrives in America with her work cut out ahead of Paris Olympics
      aol.com
    • Browns DT Shelby Harris slams reported NFLPA proposal to start training camp weeks earlier
      Browns DT Shelby Harris slams reported NFLPA proposal to start training camp weeks earlier
      aol.com
  8. Training and development - Wikipedia

    en.wikipedia.org/wiki/Training_and_development

    Typical projects in the field include executive and supervisory/management development, new-employee orientation, professional-skills training, technical/job training, customer-service training, sales-and-marketing training, and health-and-safety training.

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