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Customer service training (CST) refers to teaching employees the knowledge, skills, and competencies required to increase customer satisfaction.
PSI Seminars is a private company that offers large-group awareness training (LGAT) seminars for professional and personal development. Programs are held in many locations in the U.S., Canada, Japan and worldwide. There are PSI Seminars offices in major cities throughout North America.
Refresher training. Refresher training is an aspect of retraining taken by a person already qualified or previously assessed as competent in a field with the intention of updating skills and/or knowledge to a changed standard, or providing the opportunity to ensure that no important skills or knowledge have been lost due to lack of use.
But if you have the discipline to stick to your financial plan in the face of a high-pressure sales pitch, then bank-sponsored seminars, consultations, and webinars offer a perfect learning ...
In 2000, Disney changed the focus of the institute from a family-oriented program, to a multi-day seminar for business professionals to learn the "secrets" behind Disney's customer service and business culture.
- USWNT coach Emma Hayes arrives in America with her work cut out ahead of Paris Olympicsaol.com
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Typical projects in the field include executive and supervisory/management development, new-employee orientation, professional-skills training, technical/job training, customer-service training, sales-and-marketing training, and health-and-safety training.
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