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  2. Fish! Philosophy - Wikipedia

    en.wikipedia.org/wiki/Fish!_Philosophy

    logo used by ChartHouse Learning. The Fish! Philosophy (styled FISH! Philosophy ), modeled after the Pike Place Fish Market, is a business technique that is aimed at creating happy individuals in the workplace. John Christensen created this philosophy in 1998 to improve organizational culture. The central four ideas are: "play", "be there ...

  3. Mark Sanborn - Wikipedia

    en.wikipedia.org/wiki/Mark_Sanborn

    He has also authored various videos and audio training programs on leadership, change, teamwork and customer service. His video series “Team Building: How to Motivate and Manage People” made it to the #2 spot for bestselling educational video series in the U.S.

  4. INSP (TV network) - Wikipedia

    en.wikipedia.org/wiki/INSP_(TV_network)

    Originally airing exclusively on INSP, Moments is an original, short-form inspirational video series that ranges in formats like documentary, narrative, and interviews, with each sharing an uplifting story.

  5. The AOL.com video experience serves up the best video content from AOL and around the web, curating informative and entertaining snackable videos.

  6. The customer is always right - Wikipedia

    en.wikipedia.org/wiki/The_customer_is_always_right

    "The customer is always right" is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as Harry Gordon Selfridge, John Wanamaker and Marshall Field. They advocated that customer complaints should be treated seriously so that customers do ...

  7. Here's the Best Time to Call Customer Service - AOL

    www.aol.com/on/best-time-to-call-customer-service

    Your best bet is to put in your request anywhere between 9 a.m. and 11 a.m.; after that, the average response time declines over the course of the day. Zendesk. As the graph shows, requests put in ...

  8. Drive: The Surprising Truth About What Motivates Us - Wikipedia

    en.wikipedia.org/wiki/Drive:_The_Surprising...

    978-1594488849. OCLC. 311778265. Drive: The Surprising Truth About What Motivates Us is a non-fiction book written by Daniel Pink. The book was published in 2009 by Riverhead Hardcover. It argues that human motivation is largely intrinsic and that the aspects of this motivation can be divided into autonomy, mastery, and purpose. [1]

  9. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

  10. Kostya Kimlat - Wikipedia

    en.wikipedia.org/wiki/Kostya_Kimlat

    Kostya Kimlat (born 1983) is a Ukrainian - American magician, motivational speaker, entrepreneur, and business consultant. With the use of magic tricks, Kimlat helps companies train employees. [1] As a speaker, he lectures on the importance of perception in daily life through magic and sleight of hand. [2] [3]

  11. Customer success - Wikipedia

    en.wikipedia.org/wiki/Customer_success

    Customer success. Customer success, customer success management, or client advocacy is a business strategy aimed at ensuring that customers achieve their desired outcomes while using a product or service. It involves proactive engagement, personalized support, and ongoing assistance to help customers derive maximum value from their investments ...