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  2. Can't contact Etsy directly - Welcome to the Etsy Community

    community.etsy.com/t5/Managing-Your-Shop/Can-t-contact-Etsy-directly/td-p/...

    I've been searching for Means to contact Etsy directly from yesterday. My site Is not indexed and i Need to let them fix that. I have 10 Active listings but none of them neither my shop name shows up on the research bar. I contacted them through Instagram since all form of contact (chat, mail)are no...

  3. 1 Star Review - How to contact Etsy directly?

    community.etsy.com/.../1-Star-Review-How-to-contact-Etsy-directly/td-p/140705010

    Hi all! I have a question & could use some help I sell PDF digital instant-download crochet & knitting patterns, & I recently received a 1 star review (no text in the review - just the 1 star was posted by the buyer). Previous to receiving the review, the buyer contacted me asking where their order...

  4. Contacting Etst direct - Welcome to the Etsy Community

    community.etsy.com/t5/Etsy-Support/Contacting-Etst-direct/td-p/68500271

    Contacting Etst direct. by WhiteBirchFarmhouse. Crafty Poster. 09-09-2013 12:42 AM. I was told there is an email to contact Etsy directly, how do I find this email address, anyone know? Translate to English.

  5. customer needs to contact etsy directly

    community.etsy.com/.../customer-needs-to-contact-etsy-directly/td-p/138932758

    have a customer in the Netherlands who has been charged again for taxes, despite me putting the IOSS info and amount clearly on the address label. How does the customer contact etsy directly to get a refund for taxes? She said she can only contact me, and cant see a way to contact Etsy?

  6. Can we contact buyers directly? - Welcome to the Etsy Community

    community.etsy.com/t5/Marketing-Your-Business/Can-we-contact-buyers-directly/...

    Sending messages like what you describe is considered spam by etsy and by many spam laws. People have to give their consent or opt in to receiving promotional emails and such from you. It's also against the 'House rules'/ seller policy here on etsy to do what you describe.

  7. No way to contact ETSY support directly

    community.etsy.com/t5/Shop-Critiques/No-way-to-contact-ETSY-support-directly/...

    My order was cancelled, the seller has disappeared and there is no way to contact ETSY support directly via phone, because their case system does not allow me to enter and submit a case. I've never seen such poor support by an online portal. I will make it possible to share through all my platforms ...

  8. Trouble to contact Etsy - Welcome to the Etsy Community

    community.etsy.com/t5/Technical-Issues/Trouble-to-contact-Etsy/td-p/136961825

    I am having trouble to contact Etsy, to send them an email. When I go to the help page, I have to choose the subject of my trouble and they take me to solutions that don't help me at all. I can only message them when I choose " concerns related to the EU P2B regulation", so they give me the possibility to email them, but as my problem doesn't ...

  9. Auto Reply Message Not Working - Etsy

    community.etsy.com/t5/Technical-Issues/Auto-Reply-Message-Not-Working/td-p/...

    I have tried to reach out to ETSY about this issue 4 months ago and have not seen any support/can't even find how to contact ETSY directly. When I try to use the auto-reply function, it just shuts off on its own. I have tried 7 days in a row to try to have it work, and it does not. I click ON for Auto Reply messages and select the time/my response.

  10. How to get Store Indexed? - Welcome to the Etsy Community

    community.etsy.com/t5/Technical-Issues/How-to-get-Store-Indexed/td-p/133405721

    I also searched directly for my store and tried to use the Exact Name of a Product and also a KeyWord and still got no results from looking directly from my store. I have tried while while Signed In / Signed Out / Incognito Mode / On an entirely different PC on a different Network and all returned no results. The items were listed on I believe ...

  11. Etsy Canceled Order After Payment Cleared and Shipped

    community.etsy.com/t5/All-About-Shipping/Etsy-Canceled-Order-After-Payment...

    The buyer was kind and did contact me to say she was not a scam. I have convo'd the buyer politely to see if she can contact Etsy. After back and forth emails from Jan 7 - 10, Etsy just emailed me stating they can not help me with payment for the order and that I should "work on an alternate payment like PayPal with the buyer" outside of Etsy.