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  2. Talk:General Schedule (US civil service pay scale) - Wikipedia

    en.wikipedia.org/wiki/Talk:General_Schedule_(US...

    The Office of Personnel Management (OPM) guide on step increases. The General Schedule for calendar year 2008 (including locality pay charts) is available here. Department of Defense (DoD) Instruction 1000.1, Table 4.1 contains a table listing rank and grade equivalencies between U.S. military ranks and GS pay grades.

  3. Amazon Web Services - Wikipedia

    en.wikipedia.org/wiki/Amazon_Web_Services

    Amazon Web Services, Inc. ( AWS) is a subsidiary of Amazon that provides on-demand cloud computing platforms and APIs to individuals, companies, and governments, on a metered, pay-as-you-go basis. Clients will often use this in combination with autoscaling (a process that allows a client to use more computing in times of high application usage ...

  4. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.

  5. Software as a service - Wikipedia

    en.wikipedia.org/wiki/Software_as_a_service

    Software as a service. Software as a service ( SaaS / sæs / [1]) is a form of cloud computing in which the provider offers the use of application software to a client and manages all the physical and software resources used by the application. [2] The distinguishing feature of SaaS compared to other software delivery models is that it ...

  6. SERVQUAL - Wikipedia

    en.wikipedia.org/wiki/SERVQUAL

    SERVQUAL is a multi-dimensional research instrument designed to capture consumer expectations and perceptions of a service along five dimensions that are believed to represent service quality. SERVQUAL is built on the expectancy–disconfirmation paradigm, which, in simple terms, means that service quality is understood as the extent to which ...

  7. Singapore Civil Service - Wikipedia

    en.wikipedia.org/wiki/Singapore_Civil_Service

    The salary of Members of Parliament (MPs), Cabinet ministers, judges, the attorney-general, speaker, and auditor general are also based upon this scale. Salary grades generally begin with one or two letters, and end with a corresponding number. The top civil service grades are grades 1 to 4, upon which ministerial salary is also pegged.

  8. Hay Guide Chart - Wikipedia

    en.wikipedia.org/wiki/Hay_Guide_Chart

    A carpenter may be classified as a low scale occupation, but if there are none available the method will not account for that. In the EU, using a job evaluation scheme can provide a material factor defence for equal pay claims, but care must be taken to ensure that the scheme itself cannot be said to have a gender bias. References

  9. Willingness to pay - Wikipedia

    en.wikipedia.org/wiki/Willingness_to_pay

    Willingness to pay. In behavioral economics, willingness to pay ( WTP) is the maximum price at or below which a consumer will definitely buy one unit of a product. [1] This corresponds to the standard economic view of a consumer reservation price. Some researchers, however, conceptualize WTP as a range.

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