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Southwest Airlines Co. is a major airline in the United States that operates on a low-cost carrier model. It is headquartered in Love Field, Dallas, Texas, within the Dallas–Fort Worth metroplex, and has scheduled service to 121 destinations in the United States and 10 additional countries.
Last week, Southwest flight attendants ratified a new four-year contract that stipulated a greater than 33% pay raise —and starting Wednesday, Southwest flight attendants will get a 22.3%...
Reduced hours for pilots will help lower Southwest's salary bill without needing to resort to furloughs, the sources said.
Delta Air Lines and Southwest Airlines received top marks in J.D. Power’s North American airlines customer satisfaction survey for 2024. The firm’s results, announced Wednesday, noted that...
As of May 2024, the Southwest Airlines fleet consists of 817 aircraft, making it the fourth-largest commercial airline fleet in the world. All of the aircraft Southwest Airlines operates are from the Boeing 737 family of narrow-body airliners.
Barrett had been credited with helping fundamentally shape Southwest's customer service strategy, employee culture, and leadership philosophy. She is commonly referred to as the airline industry's "Queen of Hearts" for her focus on corporate values and service.
Pilots at Southwest Airlines have overwhelmingly approved a new contract that will raise their pay rates by nearly 50% by 2028, becoming the last group of pilots at the nation’s four biggest...
In the airline industry, a baggage handler is a person who loads and unloads baggage ( suitcases or luggage ), and other cargo (airfreight, mail, counter-to-counter packages) for transport via aircraft. With most airlines, the formal job title is "fleet service agent/clerk", though the position is commonly known amongst airline employees as a ...
According to the American Customer Satisfaction Index's annual report on airlines, released this week, overall satisfaction is down, but Southwest Airlines (LUV) remained far and away at...
Pacific Southwest Airlines ( PSA) was a low-cost US airline headquartered in San Diego, California, that operated from 1949 to 1988. It was the first substantial scheduled discount airline. PSA called itself "The World's Friendliest Airline" and painted a smile on the nose of its airplanes, the PSA Grinningbirds. [2]