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  2. Consumer Reports - Wikipedia

    en.wikipedia.org/wiki/Consumer_Reports

    Consumer Reports (CR), formerly Consumers Union (CU), is an American nonprofit consumer organization dedicated to independent product testing, investigative journalism, consumer-oriented research, public education, and consumer advocacy.

  3. Production part approval process - Wikipedia

    en.wikipedia.org/wiki/Production_part_approval...

    This form shows the reason for submission (design change, annual revalidation, etc.) and the level of documents submitted to the customer. There is a section that asks for "results meeting all drawing and specification requirements: yes/no" refers to the whole package.

  4. Customer experience - Wikipedia

    en.wikipedia.org/wiki/Customer_experience

    Customer experience, ... The classical linear model is a form of mass marketing that targets a large number of people where only a few may be customers; this is a ...

  5. Comcast - Wikipedia

    en.wikipedia.org/wiki/Comcast

    Brian L. Roberts. Comcast is described as a family business. [20] Brian L. Roberts, its chairman and CEO, is the son of founder Ralph J. Roberts (1920–2015). Roberts owns or controls about 1% of all Comcast shares but all of the Class B supervoting shares, giving him an "undilutable 33% voting power over the company". [21]

  6. Competition and Consumer Act 2010 - Wikipedia

    en.wikipedia.org/wiki/Competition_and_Consumer...

    The Competition and Consumer Act 2010 (CCA) [1] is an Act of the Parliament of Australia.Prior to 1 January 2011, it was known as the Trade Practices Act 1974 (TPA). [2] The Act is the legislative vehicle for competition law in Australia, and seeks to promote competition, fair trading as well as providing protection for consumers.

  7. The customer is always right - Wikipedia

    en.wikipedia.org/wiki/The_customer_is_always_right

    "The customer is always right" is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as Harry Gordon Selfridge, John Wanamaker and Marshall Field. They advocated that customer complaints should be treated seriously so that customers do ...

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