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  2. Return fraud - Wikipedia

    en.wikipedia.org/wiki/Return_fraud

    Return fraud is the act of defrauding a retail store by means of the return process.There are various ways in which this crime is committed. For example, the offender may return stolen merchandise to secure cash, steal receipts or receipt tape to enable a falsified return, or use somebody else's receipt to try to return an item picked up from a store shelf.

  3. Service recovery - Wikipedia

    en.wikipedia.org/wiki/Service_recovery

    Service recovery. Service recovery is an organization's resolution of problems from dissatisfied customers, converting those customers into loyal customers. [1] It is the action a service provider takes in response to service failure. [2] By including customer satisfaction in the definition, service recovery is a thought-out, planned process of ...

  4. Doctor Who - Wikipedia

    en.wikipedia.org/wiki/Doctor_Who

    Premise. Doctor Who follows the adventures of the title character, a rogue Time Lord with somewhat unknown origins who goes by the name "the Doctor".The Doctor fled Gallifrey, the planet of the Time Lords, in a stolen TARDIS ("Time and Relative Dimension(s) in Space"), a time machine that travels by materialising into, and dematerialising out of, the time vortex.

  5. Refund - Wikipedia

    en.wikipedia.org/wiki/Refund

    Refunds of money. Product return, a process in which a customer returns a product to the original retailer in exchange for money previously paid. Money back guarantee, a guarantee that, if a buyer is not satisfied with a product or service, a refund will be made. Tax refund, a refund on taxes when the tax liability is less than the taxes paid.

  6. Julius Caesar - Wikipedia

    en.wikipedia.org/wiki/Julius_Caesar

    Gaius Julius Caesar (/ ˈ s iː z ər /, SEE-zər; Latin: [ˈɡaːiʊs ˈjuːliʊs ˈkae̯sar]; 12 July 100 BC – 15 March 44 BC) was a Roman general and statesman. A member of the First Triumvirate, Caesar led the Roman armies in the Gallic Wars before defeating his political rival Pompey in a civil war, and subsequently became dictator from 49 BC until his assassination in 44 BC.

  7. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

  8. Abnormal return - Wikipedia

    en.wikipedia.org/wiki/Abnormal_return

    In stock market trading, abnormal returns are the differences between a single stock or portfolio's performance and the expected return over a set period of time. [1] Usually a broad index, such as the S&P 500 or a national index like the Nikkei 225, is used as a benchmark to determine the expected return. For example, if a stock increased by 5 ...

  9. DHL - Wikipedia

    en.wikipedia.org/wiki/DHL

    DHL [5] is a logistics company [6] providing courier, package delivery and express mail service, delivering over 1.7 billion parcels per year. [7] A subsidiary of the German logistics firm DHL Group, its express mail service DHL Express is one of the market leaders for parcel services in Europe and Germany's main courier and parcel service.

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