Ads
related to: customer care responsibilities and dutiesjobs.libertymutualgroup.com has been visited by 10K+ users in the past month
joblist.com has been visited by 100K+ users in the past month
us.jobrapido.com has been visited by 1M+ users in the past month
Search results
Results from the WOW.Com Content Network
Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.
Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
A chief customer officer (CCO) is the executive responsible in customer-centric companies for the total relationship with an organization’s customers. This position was developed to provide a single vision across all methods of customer contact.
Customer service is a tough industry to work in, but with the right skills you can be successful and reap the awards of helping clients.
Professional responsibility is a set of duties within the concept of professional ethics for those who exercise a unique set of knowledge and skill as professionals.
Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information.
A customer engineer ( CE) is a worker whose primary job scope is to provide a service to customers who have signed a contract with the company. Originally, the term was used by IBM, but now customer engineer is also being used by other companies.
The primary objective of customer success is to ensure customers achieve their desired outcomes with the product or service, consequently leading to improved customer lifetime value (CLTV) for the company.
In hospitals and clinics, housekeeping is a support service under a specific department, which is responsible for cleanliness, maintenance and aesthetic upkeep of patient care areas, public areas and staff areas. The department may also be known as "Sanitation".
Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation.