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The City of Sunderland spans the River Wear and is southeast of Newcastle upon Tyne, with long-distance train and air links, as such it is a base for companies, particularly those requiring a large labour force, including in graphic design and production through to customer service jobs in fields such as insurance and banking. The public sector ...
A chief customer officer ( CCO) is the executive responsible in customer-centric companies for the total relationship with an organization’s customers. This position was developed to provide a single vision across all methods of customer contact. The CCO is often responsible for influencing corporate activities of customer relations in the ...
The customer is always right. " The customer is always right " is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as Harry Gordon Selfridge, John Wanamaker and Marshall Field. They advocated that customer complaints should be treated ...