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  2. Zazzle - Wikipedia

    en.wikipedia.org/wiki/Zazzle

    Zazzle's content management team initially defended its ban on Zazzle's user forums, despite complaints from Zazzle sellers that Ingrisano's specific trademark did not appear to apply to their designs.

  3. Customer review - Wikipedia

    en.wikipedia.org/wiki/Customer_review

    Customer reviews are a form of customer feedback on electronic commerce and online shopping sites. There are also dedicated review sites, some of which use customer reviews as well as or instead of professional reviews. The reviews may themselves be graded for usefulness or accuracy by other users.

  4. Social commerce - Wikipedia

    en.wikipedia.org/wiki/Social_commerce

    Some notable examples include Zazzle which enables users to share their purchases, Macy's which allows users to create a poll to find the right product, and Fab.com which shows a live feed of what other shoppers are buying. Onsite user reviews are also considered a part of social commerce.

  5. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    If, for example, a person with many "followers" or "friends" publishes a complaint on social media, it may go "viral". Internet forums in general and on complaint websites have made it possible for individual consumers to hold large corporations accountable in a public forum.

  6. Review site - Wikipedia

    en.wikipedia.org/wiki/Review_site

    Early examples of review sites included ConsumerDemocracy.com, Complaints.com, planetfeedback.com, and Epinions.com. Business models. Review sites are generally supported by advertising. Some business review sites may also allow businesses to pay for enhanced listings, which do not affect the reviews and ratings.

  7. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.

  8. Palmer v. Kleargear.com - Wikipedia

    en.wikipedia.org/wiki/Palmer_v._Kleargear.com

    Palmer v. Kleargear.com, no. 13-cv-00175 ( D. Utah, filed December 18, 2013), is a 2013 US federal lawsuit in which an internet retailer was sued by two of its customers after it billed the customers for $3,500 following a negative review. The retailer, Kleargear.com, specializes in nerd apparel, geek toys, gadgets and office toys; it is owned ...

  9. Consumer - Wikipedia

    en.wikipedia.org/wiki/Consumer

    Consumer. A consumer is a person or a group who intends to order, or use purchased goods, products, or services primarily for personal, social, family, household and similar needs, who is not directly related to entrepreneurial or business activities. The term most commonly refers to a person who purchases goods and services for personal use.

  10. PayPal - Wikipedia

    en.wikipedia.org/wiki/PayPal

    PayPal Holdings, Inc. Headquarters in San Jose, California Company type Public Traded as Nasdaq: PYPL Nasdaq-100 component S&P 100 component S&P 500 component Industry Financial technology Predecessors Confinity X.com Founded December 1998 ; 25 years ago (1998-12) (as Confinity) October 1999 ; 24 years ago (1999-10) (as X.com) March 2000 ; 24 years ago (2000-03) (as PayPal) Founders Ken Howery ...

  11. Insurance in the United States - Wikipedia

    en.wikipedia.org/wiki/Insurance_in_the_United_States

    Insurance, generally, is a contract in which the insurer agrees to compensate or indemnify another party (the insured, the policyholder or a beneficiary) for specified loss or damage to a specified thing (e.g., an item, property or life) from certain perils or risks in exchange for a fee (the insurance premium). [2]