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Customer review. A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites.
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A review site is a website on which reviews can be posted about people, businesses, products, or services. These sites may use Web 2.0 techniques to gather reviews from site users or may employ professional writers to author reviews on the topic of concern for the site.
What reviewers say 💬. This shower head has a massive fanbase — it's racked up more than 16,200 five-star reviews peppered with phrases like "rivals the high-end ones."Shoppers can't say ...