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Sprint Corporation. Sprint Corporation was an American telecommunications company. Before being acquired by T-Mobile US on April 1, 2020, it was the fourth-largest mobile network operator in the United States, serving 54.3 million customers as of June 30, 2019. [3]
Sprint Corporation and T-Mobile US merged in 2020 in an all shares deal for $26 billion. The deal was announced on April 29, 2018. [1] [2] [3] After a two-year-long approval process the merger was closed on April 1, 2020, [4] [5] [6] with T-Mobile emerging as the surviving brand. The Sprint brand was discontinued by T-Mobile on August 2, 2020.
Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.
While it includes "customer service" in the title, the fact that the job leads with a need to accomplish daily, weekly and monthly close rates makes it clear that sales is a primary focus.
Sprint Most Improved Company in Customer Satisfaction Among All U.S. Industries Sprint also ranks as best value among all national wireless carriers, according to the American Customer ...
AT&T Inc. (with "AT&T" being an abbreviation for its former name, the American Telephone and Telegraph Company) is an American multinational telecommunications holding company headquartered at Whitacre Tower in Downtown Dallas, Texas. [4] It is the world's fourth-largest telecommunications company by revenue and the largest wireless carrier in ...
T-Mobile US. T-Mobile US, Inc., often shortened as T-Mobile, is an American wireless network operator headquartered in Bellevue, Washington, U.S. [6] Its largest shareholder is multinational telecommunications company Deutsche Telekom AG, a German company headquartered in Bonn, Germany.
Quality assurance. Quality assurance ( QA) is the term used in both manufacturing and service industries to describe the systematic efforts taken to assure that the product (s) delivered to customer (s) meet with the contractual and other agreed upon performance, design, reliability, and maintainability expectations of that customer.
Customer engineer. A customer engineer ( CE) is a worker whose primary job scope is to provide a service to customers who have signed a contract with the company. Originally, the term was used by IBM, but now customer engineer is also being used by other companies.
Vonage Holdings Corp. (/ ˈ v ɒ n ɪ dʒ /, or simply Vonage) is an American cloud communications provider operating as a subsidiary of Ericsson.Headquartered in Holmdel Township, New Jersey, the organization was founded in 1998 as Min-X as a provider of residential telecommunications services based on voice over Internet Protocol (VoIP).