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2. Customer review - Wikipedia

   en.wikipedia.org/wiki/Customer_review

   A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites.

3. Customer satisfaction - Wikipedia

   en.wikipedia.org/wiki/Customer_satisfaction

   It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals." [1]

4. Best annuity companies in 2024 - AOL

   www.aol.com/finance/best-annuity-companies-2024...

   Look at customer reviews: Research the company’s customer service reputation by reading customer reviews and checking ratings from consumer advocacy organizations. Consider how...

5. American Customer Satisfaction Index - Wikipedia

   en.wikipedia.org/wiki/American_Customer...

   The American Customer Satisfaction Index (ACSI) is an economic indicator that measures the satisfaction of consumers across the U.S. economy. It is produced by the American Customer Satisfaction Index (ACSI LLC) based in Ann Arbor, Michigan.

6. How does rental car insurance work? - AOL

   www.aol.com/finance/does-rental-car-insurance...

   When you rent a car, a customer service rep may try to sell you rental car insurance. This coverage could protect you from having to pay if the rental is stolen or damaged.

7. Net promoter score - Wikipedia

   en.wikipedia.org/wiki/Net_promoter_score

   Net promoter score (NPS) is a market research metric that is based on a single survey question asking respondents to rate the likelihood that they would recommend a company, product, or a service to a friend or colleague.