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Temu (/ ˈ t iː m uː / ⓘ TEE-moo) is an online marketplace operated by the Chinese e-commerce company PDD Holdings. [8] [9] It offers heavily discounted consumer goods [10] mostly shipped to consumers directly from China.
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State Commission can accept complaints from consumer if the value of goods or services is more than ₹1 crore but less than ₹10 crores ( earlier limit was between ₹20 lakh and ₹1 crore). [14] [15] National Commission can accept complaints from consumer if the value of goods or services is more than 10 crores.
Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9]
Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information.
Tamil Nadu State Consumer Disputes Redressal Commission laid down below process of filing and resolving complaints: [16] [17] [18] Complaints can be filed electronically and examination of disputing parties is done through video-conferencing which includes hearing and/or examination through any other mode. Complaints to be resolved as early as ...
These boards were largely created by their regulated industries and members were composed of licensees until the 1960s. To promote oversight, the Consumer Affairs Act of 1970 created the Department of Consumer Affairs (DCA) but lacked an adequate budget to do so. State boards were created to protect the interests of professionals and ...
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