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The Ripoff Report home page also says: "Complaints Reviews Scams Lawsuits Frauds Reported, File your review. Consumers educating consumers", which allows a reasonable inference that the Ripoff Report encourages negative content.
Abuses akin to ballot stuffing of favourable reviews by the seller (known as incentivized reviews), or negative reviews by competitors, need to be policed by the review host site. Indeed, gathering fake reviews has become big business. [2]
Zazzle's content management team initially defended its ban on Zazzle's user forums, despite complaints from Zazzle sellers that Ingrisano's specific trademark did not appear to apply to their designs.
If you spot a scam, report it to ReportFraud.ftc.gov. You can also file a complaint with the Better Business Bureau at BBB.org/ScamTracker.
A review bomb is an Internet phenomenon in which a large number of people or a few people with multiple accounts post negative user reviews online in an attempt to harm the sales or popularity of a product, a service, or a business.
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Two Miami-Dade State Attorney’s Office employees have been demoted after supervisors discovered a backlog of 700-plus fraud complaints stretching back years.
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Many operators of review sites acknowledge that reviews may not be objective, and that ratings may not be statistically valid. In some cases, government authorities have taken legal actions against businesses that post false reviews.
These reviews increase the ratings and sales of products and are widely used by sellers. One way to prevent fake reviews is to create barriers which favor long-term identified users who understand and support community rules in a review site. Amazon is suing fake reviewers.
Numerous complaints were received by ConsumerAffairs.com and The Better Business Bureau by consumers objecting to these charges including the complaints of still being charged after canceling and that more than a year after cancelling membership, the charges began again.