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Customer service training (CST) refers to teaching employees the knowledge, skills, and competencies required to increase customer satisfaction .
Refresher training. Refresher training is an aspect of retraining taken by a person already qualified or previously assessed as competent in a field with the intention of updating skills and/or knowledge to a changed standard, or providing the opportunity to ensure that no important skills or knowledge have been lost due to lack of use.
Typical projects in the field include executive and supervisory/management development, new-employee orientation, professional-skills training, technical/job training, customer-service training, sales-and-marketing training, and health-and-safety training.
Before you attend a seminar or one-on-one consultation, think about what you ultimately want from the service provider.
PSI Seminars is a private company that offers large-group awareness training (LGAT) seminars for professional and personal development. Programs are held in many locations in the U.S., Canada, Japan and worldwide. There are PSI Seminars offices in major cities throughout North America.
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Seminar. A seminar is a form of academic instruction, either at an academic institution or offered by a commercial or professional organization. It has the function of bringing together small groups for recurring meetings, focusing each time on some particular subject, in which everyone present is requested to participate.
Disney Institute is the professional development and external training arm of The Walt Disney Company. The company showcases 'the business behind the magic' through seminars, workshops and presentations, as well as programs for professionals from many different industries, including healthcare, aerospace/aviation, government/military, food ...
Landmark Worldwide (known as Landmark Education before 2013), or simply Landmark, is an American employee-owned for-profit company that offers personal-development programs, with their most-known being the Landmark Forum.
Website. www.copc.com. COPC Inc., is a privately held management consulting company based in Winter Park, Florida, [1] that specializes in something it calls 'customer experience transformation'. [2] COPC Inc. provides performance-improvement consulting, training, certification, and benchmarking.
Insight Seminars is an international non-profit organization headquartered in Santa Monica, California. The first seminar was led in 1978 by founders John-Roger and Russell Bishop under the name Insight Training Seminars. Insight has held seminars in 34 countries for adults, teens, and children, in addition to Business Insight corporate trainings.
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