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  2. Training and development - Wikipedia

    en.wikipedia.org/wiki/Training_and_development

    Training may be viewed as related to immediate changes in organizational effectiveness via organized instruction, while development is related to the progress of longer-term organizational and employee goals. While training and development technically have differing definitions, the two are oftentimes used interchangeably and/or together.

  3. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Customer service training (CST) refers to teaching employees the knowledge, skills, and competencies required to increase customer satisfaction.

  4. Web conferencing - Wikipedia

    en.wikipedia.org/wiki/Web_conferencing

    Web conferencing is used as an umbrella term for various types of online conferencing and collaborative services including webinars (web seminars), webcasts, and web meetings. Sometimes it may be used also in the more narrow sense of the peer-level web meeting context, in an attempt to disambiguate it from the other types known as collaborative ...

  5. With Banks Courting Customers, You Can Try Before You Buy - AOL

    www.aol.com/2013/04/17/banks-customer-friendly...

    But if you have the discipline to stick to your financial plan in the face of a high-pressure sales pitch, then bank-sponsored seminars, consultations, and webinars offer a perfect learning ...

  6. Insight Seminars - Wikipedia

    en.wikipedia.org/wiki/Insight_Seminars

    Insight Seminars. Insight Seminars is an international non-profit organization headquartered in Santa Monica, California. The first seminar was led in 1978 by founders John-Roger and Russell Bishop under the name Insight Training Seminars. Insight has held seminars in 34 countries for adults, teens, and children, in addition to Business Insight ...

  7. Customer success - Wikipedia

    en.wikipedia.org/wiki/Customer_success

    Customer success. Customer success, customer success management, or client advocacy is a business strategy aimed at ensuring that customers achieve their desired outcomes while using a product or service. It involves proactive engagement, personalized support, and ongoing assistance to help customers derive maximum value from their investments ...

  8. Seminar - Wikipedia

    en.wikipedia.org/wiki/Seminar

    Seminar. A seminar is a form of academic instruction, either at an academic institution or offered by a commercial or professional organization. It has the function of bringing together small groups for recurring meetings, focusing each time on some particular subject, in which everyone present is requested to participate.

  9. The Office (American TV series) season 5 - Wikipedia

    en.wikipedia.org/wiki/The_Office_(American_TV...

    The fifth season of the American television comedy The Office premiered in the United States in the 2008–2009 television season on NBC on September 25, 2008 and concluded on May 14, 2009. [1] The fifth season consisted of 28 half-hours of material, divided into 24 half-hour episodes and two hour-long episodes.

  10. en.wikipedia.org

    en.wikipedia.org/wiki/customer+service+training

    en.wikipedia.org

  11. Training - Wikipedia

    en.wikipedia.org/wiki/Training

    Training is teaching, or developing in oneself or others, any skills and knowledge or fitness that relate to specific useful competencies. Training has specific goals of improving one's capability, capacity, productivity and performance. It forms the core of apprenticeships and provides the backbone of content at institutes of technology (also ...