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  2. PSI Seminars - Wikipedia

    en.wikipedia.org/wiki/PSI_Seminars

    PSI Seminars is the oldest continuously operating personal and professional training company in the U.S., with over 500,000 graduates of the Basic Seminar. Based in Clearlake Oaks, California, it was founded in 1973 by Thomas and Jane Willhite.

  3. Erhard Seminars Training - Wikipedia

    en.wikipedia.org/wiki/Erhard_Seminars_Training

    Erhard Seminars Training, Inc. Company type: Privately-held corporation: Founded: October 1971: Defunct: 1984 (dissolution) Headquarters: San Francisco, California, United States

  4. Insight Seminars - Wikipedia

    en.wikipedia.org/wiki/Insight_Seminars

    Insight Seminars. Insight Seminars is an international non-profit organization headquartered in Santa Monica, California. The first seminar was led in 1978 by founders John-Roger and Russell Bishop under the name Insight Training Seminars.

  5. Barbara "BJ" Gallagher Hateley - Wikipedia

    en.wikipedia.org/wiki/Barbara_"BJ"_Gallagher_Hateley

    Hateley is the former manager of training and development for the Los Angeles Times, where she was responsible for management development, sales training, customer service seminars, diversity training, specialized programs for women, and the development of high potential managers. [citation needed]

  6. Training and development - Wikipedia

    en.wikipedia.org/wiki/Training_and_development

    Training and development involve improving the effectiveness of organizations and the individuals and teams within them. [1] Training may be viewed as related to immediate changes in organizational effectiveness via organized instruction, while development is related to the progress of longer-term organizational and employee goals.

  7. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Customer service classes can be taught in a traditional classroom setting with workbooks or DVD and a trainer, through various methods of e-learning ( web based training ), or a blend ( blended learning) of the two. An advantage of classroom training, whether traditional or the synchronous form of blended learning, is that participants can ...