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v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
Customer Service Training CourseYouTube
A go-to-market strategy, or GTM strategy, [1] is the plan of an organization, utilizing their outside resources (e.g., sales force and distributors), to deliver their unique value proposition to customers ("go-to-market") and to achieve a competitive advantage.
This is a Carmen Sandiego game that was based on the game shows and video games, and "was used as part of a classroom-based customer service training course at Scandinavian Airways Systems (SAS)". [8] [9] Games and Learning writes: "The corporate sector...embraced game-based learning early on with games like Where in the World is Carmen ...
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