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Consumer Reports' flagship website and magazine publishes reviews and comparisons of consumer products and services based on reporting and results from its in-house testing laboratory and survey research center.
The ratings are based on items including surveys of consumers, reports from undercover shoppers, expert surveys, the number of consumer agency complaints against a company or service provider, and an analysis of publicly available databases. The first publication only covered the Washington DC area.
The BBB rating system uses an A+ through F letter-grade scale. The grades represent BBB's degree of confidence that the business is operating in good faith and will resolve customer concerns filed with BBB. BBB's ratings are explained on its Ratings Overview page. BBB employees evaluate a business's behavior when assigning a rating. [citation ...
The curious can click on it to peel back the curtain on a web epidemic: fake online product and service reviews. If you make it to the bottom of all the customer reviews on Yelp, you'll find the...
Updated April 22, 2024 at 10:31 AM. The 10 kitchen deals you don't want to miss today, according to our resident baker — save up to 55%. As someone whose job entails seeking out the best kitchen ...
ConsumerAffairs is an American customer review and consumer news platform that provides information for purchasing decisions around major life changes or milestones. The company's business-facing division provides SaaS that allows brands to manage and analyze review data to improve their products and customer service.