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2. Delivery firm’s AI chatbot swears at customer and ... - AOL

   www.aol.com/delivery-firm-ai-chatbot-swears...

   An artificial intelligence chatbot used by delivery firm DPD swore and heavily criticised the company when prompted to by a customer.

3. Delivery Firm's AI Chatbot Goes Rogue, Curses at Customer and ...

   www.aol.com/delivery-firms-ai-chatbot-goes...

   An AI customer service chatbot for delivery service DPD used profanity and criticized the company after prompting by a frustrated customer.

4. List of chatbots - Wikipedia

   en.wikipedia.org/wiki/List_of_chatbots

   A chatbot is a software application or web interface that is designed to mimic human conversation through text or voice interactions.

5. LiveChat - Wikipedia

   en.wikipedia.org/wiki/LiveChat

   LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. It was first launched in 2002 and is currently developed and offered in a SaaS (software as a service) business model by LiveChat Software S.A.

6. Internet bot - Wikipedia

   en.wikipedia.org/wiki/Internet_bot

   Some bots communicate with users of Internet-based services, via instant messaging (IM), Internet Relay Chat (IRC), or other web interfaces such as Facebook bots and Twitter bots. These chatbots may allow people to ask questions in plain English and then formulate a response.

7. AOL Mail for Verizon Customers - AOL Help

   help.aol.com/products/aol-mail-verizon

   Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.