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  2. Delivery Firm's AI Chatbot Goes Rogue, Curses at Customer and ...

    www.aol.com/delivery-firms-ai-chatbot-goes...

    An AI customer service chatbot for the international delivery firm DPD went rogue during a recent encounter. Credit - Getty Images. A n AI customer service chatbot for international delivery ...

  3. Delivery firm’s AI chatbot swears at customer and ... - AOL

    www.aol.com/delivery-firm-ai-chatbot-swears...

    An artificial intelligence chatbot used by delivery firm DPD swore and heavily criticised the company when prompted to by a customer.. The company has since disabled part of its chatbot service ...

  4. List of chatbots - Wikipedia

    en.wikipedia.org/wiki/List_of_chatbots

    List of chatbots. A chatbot is a software application or web interface that is designed to mimic human conversation through text or voice interactions. [1] [2] [3] Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating ...

  5. Chatbot - Wikipedia

    en.wikipedia.org/wiki/Chatbot

    A chatbot (originally chatterbot) is a software application or web interface that is designed to mimic human conversation through text or voice interactions. Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating the way a human would behave as a conversational partner.

  6. Generative artificial intelligence - Wikipedia

    en.wikipedia.org/wiki/Generative_artificial...

    History Main article: History of artificial intelligence Part of a series on Artificial intelligence Major goals Artificial general intelligence Intelligent Agent Recursive self-improvement Planning Computer vision General game playing Knowledge reasoning Machine learning Natural language processing Robotics AI safety Approaches Symbolic Deep learning Bayesian networks Evolutionary algorithms ...

  7. Conversational commerce - Wikipedia

    en.wikipedia.org/wiki/Conversational_commerce

    Conversational commerce is e-commerce done via various means of conversation (live support on e-commerce Web sites, online chat using messaging apps, chatbots on messaging apps or websites, voice assistants) and using technology such as: speech recognition, speaker recognition (voice biometrics), natural language processing and artificial intelligence.

  8. LiveChat - Wikipedia

    en.wikipedia.org/wiki/LiveChat

    livechat.com. LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. It was first launched in 2002 [1] and is currently developed and offered in a SaaS ( software as a service) business model by LiveChat Software S.A. Companies use LiveChat as a single point of contact to manage ...

  9. ChatGPT - Wikipedia

    en.wikipedia.org/wiki/ChatGPT

    ChatGPT is a chatbot and virtual assistant developed by OpenAI and launched on November 30, 2022. Based on large language models (LLMs), it enables users to refine and steer a conversation towards a desired length, format, style, level of detail, and language. Successive user prompts and replies are considered at each conversation stage as context.