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  2. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals." [1] Enhancing customer satisfaction and fostering customer loyalty are pivotal for businesses, given the significant importance of ...

  3. Service management - Wikipedia

    en.wikipedia.org/wiki/Service_management

    Trade. Business and economics portal. v. t. e. Service management in the manufacturing context, is integrated into supply chain management as the intersection between the actual sales and the customer point of view. The aim of high-performance service management is to optimize the service-intensive supply chains, which are usually more complex ...

  4. Disney University - Wikipedia

    en.wikipedia.org/wiki/Disney_University

    Disney University. Disney University ( DU ), formerly known as University of Disneyland, [3] is the global training program for employees of the parks and experiences divisions at The Walt Disney Company also known as Cast Members. Many college students can participate through the Disney college program.

  5. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    A Service Desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact ("SPOC") to meet the communication needs of both users and IT staff, [15] and also to satisfy both Customer and IT Provider objectives.

  6. Military education and training - Wikipedia

    en.wikipedia.org/.../Military_education_and_training

    WarOutline. Military education and training is a process which intends to establish and improve the capabilities of military personnel in their respective roles. Military training may be voluntary or compulsory duty. It begins with recruit training, proceeds to education and training specific to military roles, and sometimes includes additional ...

  7. Disability - Wikipedia

    en.wikipedia.org/wiki/Disability

    Disability. Disability is the experience of any condition that makes it more difficult for a person to do certain activities or have equitable access within a given society. [1] Disabilities may be cognitive, developmental, intellectual, mental, physical, sensory, or a combination of multiple factors. Disabilities can be present from birth or ...

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