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0800 xxx xxx: Special Services – No charge to Customer a.k.a. "Freephone" Free to call from landline, and was up to 40p per minute from mobile, until July 2015 when calls to 080 numbers from mobiles became free. Calls to certain charity and similar services were always free from most mobiles.
Until the introduction of InWATS toll-free service by the Bell System on May 2, 1967 and the Linkline (later "Freefone") 0800 services by British Telecom on 12 November 1985, manually ringing the operator was the standard means to place a toll-free call. More than a few established manual "Freephone" or "Zenith" numbers remained in use for many ...
With the 0800 and 0808 ranges established as the primary freephone ranges, the 0321 number range was withdrawn during 2001. The 0500 number range will be withdrawn during 2017, with users migrated to 0808 5 numbers.
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Before the UK Calling changes, calls to ‘Freephone’ numbers were generally free when called from a landline, however mobile users were usually charged for calling them. The 1 July legislation made all calls to 0800 and 0808 numbers free for consumers to dial from mobile phones, just as they are from landlines. [7]