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Customer service Since budtenders work one-on-one with customers, it is essential that they provide a welcoming environment for them. A budtender's job is to provide and share their knowledge of cannabis [8] with a customer, have the ability to teach those who have never tried cannabis before and to provide insight to new trends or strains.
A chief customer officer ( CCO) is the executive responsible in customer-centric companies for the total relationship with an organization’s customers. This position was developed to provide a single vision across all methods of customer contact. The CCO is often responsible for influencing corporate activities of customer relations in the ...
Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...
A US armed forces robot technician repairing the tread of a mine disposal robot. Automation technicians repair and maintain the computer-controlled systems and robotic devices used within industrial and commercial facilities to reduce human intervention and maximize efficiency. [1] Their duties require knowledge of electronics, mechanics and ...
Agents have a variety of duties depending on the size of the airline, including making boarding announcements, assigning seats, handling standby passengers, monitoring jet way doors during boarding and disembarkation, and assisting in customer service duties. [1] Gate agents are able to see everything about each customer's flight ticket. They ...
Customer intelligence is a key component of effective customer relationship management (CRM), and when effectively implemented it is a rich source of insight into the behaviour and experience of a company's customer base. As an example, some customers walk into a store and walk out without buying anything.