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2. Customer success - Wikipedia

   en.wikipedia.org/wiki/Customer_success

   Customer success. Customer success, customer success management, or client advocacy is a business strategy aimed at ensuring that customers achieve their desired outcomes while using a product or service. It involves proactive engagement, personalized support, and ongoing assistance to help customers derive maximum value from their investments ...

3. 10 Free Online Certification Courses to Advance Your Career - AOL

   www.aol.com/news/10-free-online-certification...

   Certificate programs can lead to high-paying jobs -- so if you don't have to pay for a certification, it's a real opportunity. 10 Free Online Certification Courses to Advance Your Career Skip to ...

4. 10 Free Online Certification Courses to Advance Your Career - AOL

   www.aol.com/news/10-free-online-certification...

   Finding free ways to obtain training and certifications should be at the top of your list. Skip to main content. Sign in. Mail. 24/7 Help. For premium support please call: 800-290 ...

5. Kimberley Process Certification Scheme - Wikipedia

   en.wikipedia.org/wiki/Kimberley_Process...

   The Kimberley Process Certification Scheme ( KPCS) is the process established in 2003 to prevent "conflict diamonds" from entering the mainstream rough diamond market by United Nations General Assembly Resolution 55/56 following recommendations in the Fowler Report. The process was set up "to ensure that diamond purchases were not financing ...

6. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

7. Professional certification - Wikipedia

   en.wikipedia.org/wiki/Professional_certification

   A certification is a third-party attestation of an individual's level of knowledge or proficiency in a certain industry or profession. They are granted by authorities in the field, such as professional societies and universities, or by private certificate-granting agencies. Most certifications are time-limited; some expire after a period of ...