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Zazzle is an American online marketplace that allows designers and customers to create their own products with independent manufacturers (clothing, posters, etc.), as well as use images from participating companies.
BBB handles complaints from consumers about their marketplace experiences with businesses, and also publishes customer reviews both positive and negative. The organization provides dispute resolution through procedures established by the International Association of Better Business Bureaus, and implemented by local BBBs.
A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites.
You can also file a complaint with the Better Business Bureau at BBB.org/ScamTracker.
In 2022, Southwest Airlines’ operational inefficiency led to the airline being slapped with a $140 million civil penalty as a deterrent for canceling almost 16,900 flights, leaving more than 2 ...
And Chase is known for its customer service. The bank scored second place in J.D. Power’s U.S. National Banking Satisfaction Study, and the mobile app scored high on its own, earning a score of ...
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The Biden administration has told the online banking group Chime it must pay $4.55 million for failing to issue refunds in a timely manner to customers who had closed their accounts with the firm.
Early examples of review sites included ConsumerDemocracy.com, Complaints.com, planetfeedback.com, and Epinions.com. Business models. Review sites are generally supported by advertising. Some business review sites may also allow businesses to pay for enhanced listings, which do not affect the reviews and ratings.
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