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2. Health Care Service Corporation - Wikipedia

   en.wikipedia.org/wiki/Health_Care_Service...

   Health Care Service Corporation is the licensee of the Blue Cross and Blue Shield Association for five states. It concentrates its operations in Illinois, Montana, New Mexico, Oklahoma, and Texas. HCSC is the fifth-largest health insurer in the US overall and employs more than 23,000 people.

3. Service Excellence – Health Care - Wikipedia

   en.wikipedia.org/wiki/Service_Excellence...

   In United States healthcare, service excellence is the ability of the provider to consistently meet and manage patient expectations. Clinical excellence must be the priority for any health care system. [1] However, the best healthcare systems combine professional (clinical) service excellence with outstanding personal service.

4. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

5. Amazon customer service workers are scared AI will replace ...

   www.aol.com/finance/amazon-customer-workers...

   The company says it laid off more than 100 workers in various customer service departments—although insiders told Fortune upwards of 600 roles may have been cut.

6. Want To Make Money AND Have Fun? 16 Jobs That Feel Like ... - AOL

   www.aol.com/finance/want-money-fun-16-jobs...

   “Mystery shopping is a technique that marketing research companies use to observe the quality of customer service and the overall experience at an organization’s locations,” according to Indeed.

7. Layoffs, abusive calls, and AI fears: Inside the front lines ...

   www.aol.com/finance/layoffs-abusive-calls-ai...

   At the lower level, Amazon customer service agents, or CSAs, get paid hourly (from just north of $15 to a couple of dollars over $20 in the U.S.) to respond by phone, email, chat, and social to ...