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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    Scammers and bad actors are always looking for ways to get personal info with malicious intent. Know how to recognize legitimate AOL websites, requests, and communications to keep your account secure.

  3. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    If you get an email providing you a PIN number and an 800 or 888 number to call, this a scam to try and steal valuable personal info. These emails will often ask you to call AOL at the number provided, provide the PIN number and will ask for account details including your password.

  4. Scammers stole more than $3.4 billion from older Americans ...

    www.aol.com/news/scammers-stole-more-3-4...

    The most commonly reported fraud among older adults last year was tech support scams, in which criminals pose over the phone as technical or customer service representatives.

  5. What You Need to Know About Phone Scams - AOL

    www.aol.com/know-phone-scams-180248742.html

    Scammers know that you are fielding calls from strange numbers about the health and well-being of yourself and your family – and these – criminals will use any trick to get your information.

  6. Here's the Best Time to Call Customer Service - AOL

    www.aol.com/news/on-best-time-to-call-customer...

    The data is quite clear: The earlier in the day you initiate the call, the faster your issue will be addressed. Your best bet is to put in your request anywhere between 9 a.m. and 11 a.m.; after ...

  7. Fraudsters target small businesses with scams. Here are some ...

    www.aol.com/news/fraudsters-target-small...

    Scammers send out fake invoices and hope businesses won't notice. Similarly, scammers call saying they want to confirm an order or verify an address, and send unordered merchandise they then ...

  8. “Can You Hear Me?” And 4 Other Phone Call Scams - AOL

    www.aol.com/hear-4-other-phone-call-220023994.html

    While joining the Federal Do Not Call Registry and reporting “Can you hear me?” calls to the FTC can help reduce our exposure to these calls, here are four other phone scams to be aware of ...

  9. Scam call centers in Ukraine - Wikipedia

    en.wikipedia.org/wiki/Scam_call_centers_in_Ukraine

    Scammers may call individuals, posing as bank and mobile operator security personnel, to obtain card information and SMS codes for the purpose of misappropriating victims' funds. After obtaining data supposedly meant to prevent fraud, scammers siphon money from victims and transfer it to specific accounts.

  10. Insane Customer Service Calls: They Called About WHAT? - AOL

    www.aol.com/2011/02/03/insane-customer-service...

    When it comes to manning the phone banks as a customer service representative, you have to have patience, a desire to help the customer resolve any issues and, most importantly, a sense of humor.

  11. Telemarketing fraud - Wikipedia

    en.wikipedia.org/wiki/Telemarketing_fraud

    Robocalls have been used for legitimate campaigning and public opinion polling, but have also been used for voter suppression, false endorsements, and negative campaigning that borders on fraud. The federal regulatory regime currently excludes political robocalls from most telemarketing regulations.