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In October 2019, Zendesk disclosed that it was hacked in 2016, resulting in a potential leak of information about customer service agents using Zendesk. [47] In May 2019, Zendesk acquired Montreal-based Smooch, for an undisclosed amount. Smooch provided messaging services on websites for live-chat customer support. [31]
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AOL began in 1983, as a short-lived venture called Control Video Corporation (CVC), founded by William von Meister.Its sole product was an online service called GameLine for the Atari 2600 video game console, after von Meister's idea of buying music on demand was rejected by Warner Bros. [8] Subscribers bought a modem from the company for $49.95 and paid a one-time $15 setup fee.
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Yahoo! Live or Y! Live was a Yahoo! service that allowed users to broadcast videos in real time. [1] ... The chat system and video windows are as portable as with ...
Snapchat is an American multimedia instant messaging app and service developed by Snap Inc., originally Snapchat Inc.One of the principal features of Snapchat is that pictures and messages are usually only available for a short time before they become inaccessible to their recipients.
LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities.. It was first launched in 2002 [1] and is currently developed and offered in a SaaS (software as a service) business model by LiveChat Software S.A.