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  2. Service provider - Wikipedia

    en.wikipedia.org/wiki/Service_provider

    A service provider (SP) is an organization that provides services, such as consulting, ... Examples include telecommunications service providers (TSPs), ...

  3. Integrated Service Provider - Wikipedia

    en.wikipedia.org/wiki/Integrated_Service_Provider

    Management of an ISP contract is typically a joint effort with both sides designating an ISP Manager. These managers will normally have quarterly review meetings to review performance and feedback with the customer's facility management team. Managers will also develop and review strategies related to spend management.

  4. Customer value maximization - Wikipedia

    en.wikipedia.org/wiki/Customer_value_maximization

    Customer value maximization (CVM) is a real-time service model that, proponents say, goes beyond basic customer relationship management (CRM) capabilities, identifying and capturing maximum potential from prospective and existing customers. [1] Customer value maximization is about: 1. Understanding Customer Needs

  5. Lead and Copper Rule - Wikipedia

    en.wikipedia.org/wiki/Lead_and_Copper_Rule

    EPA illustration of lead sources in residential buildings Infographic about lead in drinking water. The Lead and Copper Rule (LCR) is a United States federal regulation that limits the concentration of lead and copper allowed in public drinking water at the consumer's tap, as well as limiting the permissible amount of pipe corrosion occurring due to the water itself. [1]

  6. Voice of the customer - Wikipedia

    en.wikipedia.org/wiki/Voice_of_the_customer

    It is critical that the product development core team are involved in this process. They must be the ones who take the lead in defining the topic, designing the sample (i.e. the types of customers to include), generating the questions for the discussion guide, either conducting or observing and analyzing the interviews, and extracting and processing the needs statements.

  7. Customer Profitability Analysis - Wikipedia

    en.wikipedia.org/wiki/Customer_Profitability...

    The main purpose of CPA is to provide to organization management with the understanding of each customer profitability. Grouping this information into customer profitability segments, allows the companies to take different, targeted actions and strategies against different profitability segments, having as a target increasing the company's total profitability.

  8. Service review - Wikipedia

    en.wikipedia.org/wiki/Service_review

    A service review is a review of an organisation's services designed to identify potential service delivery improvements. A Service Review can be used to improve the organisation's efficiency and effectiveness, and assists in addressing financial sustainability. Local government is one of the largest providers of services for the community.

  9. Tautomer - Wikipedia

    en.wikipedia.org/wiki/Tautomer

    Some examples of tautomers Keto-enol tautomerization typically strongly favors the keto tautomer, but an important exception is the case of 1,3-diketones such as acetylacetone. [6] Tautomerization is pervasive in organic chemistry.