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In December 1989, shortly after the LS 400's launch, Lexus ordered a voluntary recall of the 8,000 vehicles sold so far, based upon two customer complaints over defective wiring and an overheated brake light. All vehicles were serviced within 20 days, and the incident helped establish Lexus' customer service reputation.
In December 1989, Lexus initiated a voluntary recall of all 8,000 LS 400s based upon two customer complaints over defective wiring and an overheated brake light. [40] A 20-day operation to replace the parts on affected vehicles included technicians to pick up, repair and return cars to customers free of charge, and also flying personnel and ...
2009–2011 Toyota vehicle recalls. Two of the vehicles under recall: the Toyota Camry (XV40) at top, and the Toyota Corolla (E140) at bottom. The 2009–11 Toyota vehicle recalls involved three separate but related recalls of automobiles by the Japanese manufacturer Toyota Motor Corporation, which occurred at the end of 2009 and the start of 2010.
If customers have questions, they can contact Toyota customer service at 800-331-4331 or Lexus customer service at 800-255-3987. For more CNN news and newsletters create an account at CNN.com.
Better Business Bureau accreditation seal next to its "The Sign of a Better Business" motto (Credit: Better Business Bureau) (Better Business Bureau)
Lexus customer research revealed that one in six owners were purchasing large SUVs to add to their garages. [5] An additional factor was the US-Japan trade war of the mid-1990s. The US government threatened to place 100 percent tariffs on all Japanese luxury import cars, but not including SUVs.
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The Lexus IS (Japanese: レクサス・IS, Hepburn: Rekusasu IS) is a compact executive car [1] (D-segment in Europe) sold by Lexus, a luxury division of Toyota, since 1998.. The IS was originally sold under the Toyota Altezza (Japanese: トヨタ・アルテッツァ, Hepburn: Toyota Arutettsua) nameplate in Japan from 1998 (the word Altezza is Italian for 'height' or 'highnes