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  2. Zazzle - Wikipedia

    en.wikipedia.org/wiki/Zazzle

    Zazzle. Zazzle is an American online marketplace that allows designers and customers to create their own products with independent manufacturers (clothing, posters, etc.), as well as use images from participating companies. Zazzle has partnered with many brands to amass a collection of digital images from companies like Disney, Warner Brothers ...

  3. Customer review - Wikipedia

    en.wikipedia.org/wiki/Customer_review

    A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites.

  4. Palmer v. Kleargear.com - Wikipedia

    en.wikipedia.org/wiki/Palmer_v._Kleargear.com

    Palmer v. Kleargear.com, no. 13-cv-00175 ( D. Utah, filed December 18, 2013), is a 2013 US federal lawsuit in which an internet retailer was sued by two of its customers after it billed the customers for $3,500 following a negative review. The retailer, Kleargear.com, specializes in nerd apparel, geek toys, gadgets and office toys; it is owned ...

  5. Here's the Best Time to Call Customer Service - AOL

    www.aol.com/on/best-time-to-call-customer-service

    Your best bet is to put in your request anywhere between 9 a.m. and 11 a.m.; after that, the average response time declines over the course of the day. Zendesk. As the graph shows, requests put in ...

  6. Fraudsters target small businesses with scams. Here are some ...

    www.aol.com/news/fraudsters-target-small...

    According to the Federal Trade Commission, small businesses should be on the lookout for phony invoices and unordered merchandise. Scammers send out fake invoices and hope businesses won't notice ...

  7. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service. [2]

  8. Social commerce - Wikipedia

    en.wikipedia.org/wiki/Social_commerce

    Some notable examples include Zazzle which enables users to share their purchases, Macy's which allows users to create a poll to find the right product, and Fab.com which shows a live feed of what other shoppers are buying. Onsite user reviews are also considered a part of social commerce.

  9. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

  10. AOL - Wikipedia

    en.wikipedia.org/wiki/AOL

    History 1983–1991: early years. AOL began in 1983, as a short-lived venture called Control Video Corporation (CVC), founded by William von Meister.Its sole product was an online service called GameLine for the Atari 2600 video game console, after von Meister's idea of buying music on demand was rejected by Warner Bros. Subscribers bought a modem from the company for $49.95 and paid a one ...

  11. Review site - Wikipedia

    en.wikipedia.org/wiki/Review_site

    Early examples of review sites included ConsumerDemocracy.com, Complaints.com, planetfeedback.com, and Epinions.com. Business models. Review sites are generally supported by advertising. Some business review sites may also allow businesses to pay for enhanced listings, which do not affect the reviews and ratings.