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  2. American Customer Satisfaction Index - Wikipedia

    en.wikipedia.org/wiki/American_Customer...

    The American Customer Satisfaction Index ( ACSI) is an economic indicator that measures the satisfaction of consumers across the U.S. economy. It is produced by the American Customer Satisfaction Index (ACSI LLC) based in Ann Arbor, Michigan . The ACSI interviews about 350,000 customers annually and asks about their satisfaction with the goods ...

  3. Consumer protection in the United Kingdom - Wikipedia

    en.wikipedia.org/wiki/Consumer_protection_in_the...

    Consumer protection in the United Kingdom is effected through a multiplicity of Acts of Parliament, statutory instruments, the work of various government agencies and departments, and citizens' lobby groups. It aims to ensure the market economy produces fairness and quality in the goods and services people buy.

  4. Fresh Complaint - Wikipedia

    en.wikipedia.org/wiki/Fresh_Complaint

    Fresh Complaint: Stories is a 2017 collection of short stories by American writer Jeffrey Eugenides. Contents. It comprises ten stories, eight of which had previously been "published in magazines and literary journals between 1989 and 2013".

  5. Oklahoma Corporation Commission - Wikipedia

    en.wikipedia.org/wiki/Oklahoma_Corporation...

    History. The commission was established in 1907 and the First Oklahoma Legislature gave the commission authority to regulate public service corporations.. Railroad, telephone and telegraph companies were the companies first regulated by the commission, which also collected records of the stockholders, officers and directors of corporations chartered or licensed to do business in Oklahoma.

  6. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  7. State Consumer Disputes Redressal Commissions (India)

    en.wikipedia.org/wiki/State_Consumer_Disputes...

    A State Consumer Disputes Redressal Commission is an Indian autonomous, statutory and constitutional institution formed as a quasi judicial body at the state and union territory level under Section 2 (44) of the Consumer Protection Act, 2019 to protect the rights of consumers. It is a system of alternate dispute resolution between conflicting ...

  8. European Consumer Centres Network - Wikipedia

    en.wikipedia.org/wiki/European_Consumer_Centres...

    The European Consumer Centres Network ( ECC-Net) [1] is an EU-wide network. [2] There is a national contact point called European Consumer Centre (ECC) in all 27 EU Member States, as well as in Iceland and Norway. [3] ECCs provide consumers with information about the opportunities and risks of the European Single Market and also regarding cross ...

  9. The Complaints Book - Wikipedia

    en.wikipedia.org/wiki/The_Complaints_Book

    Oskolki (1884) Publisher. Adolf Marks (1901) Publication date. 10 March 1884. " The Complaints Book " ( Russian: Жалобная книга, romanized : Zhalobnaya kniga) is a short story by Anton Chekhov, first published in the No. 10, 10 March [old style] 1884 issue of Oskolki, signed A. Chekhonte (А. Чехонте).