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  2. Consumer behaviour - Wikipedia

    en.wikipedia.org/wiki/Consumer_behaviour

    Online product reviews or consumer-generated testimonials: ... Different types of ethnographic research are used in marketing including; [185]

  3. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    A customer's expectations about a product bear on how the customer thinks the product will perform. Consumers are thought to have various "types" of expectations when forming opinions about a product's anticipated performance. Miller (1977) described four types of expectations: ideal, expected, minimum tolerable, and desirable.

  4. Corrective and preventive action - Wikipedia

    en.wikipedia.org/wiki/Corrective_and_preventive...

    Non-conformance may be a market complaint or customer complaint or failure of machinery or a quality management system, or misinterpretation of written instructions to carry out work. The corrective and preventive action is designed by a team that includes quality assurance personnel and personnel involved in the actual observation point of non ...

  5. Islamic finance products, services and contracts - Wikipedia

    en.wikipedia.org/wiki/Islamic_finance_products...

    In Islamic banking it has become a term for financing where the bank buys some good (home, car, business supplies, etc.) at the request of a customer and marks up the price of that good for resale to the customer (with the difference clearly stated to the customer) [89] in exchange for allowing the customer/buyer to defer payment.

  6. Types of e-commerce - Wikipedia

    en.wikipedia.org/wiki/Types_of_e-commerce

    Consumer-to-business (C2B) e-commerce is when a consumer makes their services or products available for companies to purchase. [2] The competitive edge of the C2B e-commerce model is in its pricing for goods and services. This approach includes reverse auctions, in which customers name the price for a product or service they wish to buy ...

  7. Counterfeit consumer good - Wikipedia

    en.wikipedia.org/wiki/Counterfeit_consumer_good

    Thailand has opened a Museum of Counterfeit Goods, displaying over 4,000 different items in 14 different categories that violate trademarks, patents, or copyrights. [47] The oldest museum of this kind is located in Paris and is known as Musée de la Contrefaçon. In fashion, counterfeit goods are known as knock offs.

  8. Price discrimination - Wikipedia

    en.wikipedia.org/wiki/Price_discrimination

    These types are not mutually exclusive. Thus a company may vary pricing by location, but then offer bulk discounts as well. Airlines use several different types of price discrimination, including: Bulk discounts to wholesalers, consolidators, and tour operators; Incentive discounts for higher sales volumes to travel agents and corporate buyers

  9. Business correspondence - Wikipedia

    en.wikipedia.org/wiki/Business_correspondence

    The different types of business letters used based on their context are as follows, Letters of inquiry; Letters of claim/complaints; Letters of application; Letters of approval/dismissal; Letters of recommendations; Letters of promise. Official letters can be handwritten or printed.