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  2. Automated teller machine - Wikipedia

    en.wikipedia.org/wiki/Automated_teller_machine

    The idea of out-of-hours cash distribution was first put into practice in Japan, the United Kingdom and Sweden. [16] [17]In 1960, Armenian-American inventor Luther Simjian invented an automated deposit machine (accepting coins, cash and cheques) although it did not have cash dispensing features. [18]

  3. Overview of AOL Mail - AOL Help

    help.aol.com/articles/overview-of-new-aol-mail

    AOL Mail is always looking to improve on the features you know and love, while also ensuring the best safety and performance. Although you can't switch back to the classic version of AOL Mail, you can continue to enjoy your favorite features and many new ones as well.

  4. Customer experience - Wikipedia

    en.wikipedia.org/wiki/Customer_experience

    Customer journey mapping is a design tool used to track customers' movements through different touchpoints with the business in question. It maps out the first encounters people may have with the brand and shows the different routes people can take through the different channels or marketing (e.g. online, television, magazine, newspaper).

  5. Consumer Protection Act, 1986 - Wikipedia

    en.wikipedia.org/wiki/Consumer_Protection_Act,_1986

    The industrial revolution and the development in international trade and commerce has led to the vast expansion of business and trade, as a result of which a variety of consumer goods have appeared in the market to cater to the needs of the consumers and a host of services have been made available to the consumers like insurance, transport, electricity, housing, entertainment, finance and banking.

  6. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9]

  7. Whistleblowing - Wikipedia

    en.wikipedia.org/wiki/Whistleblowing

    The law covers workers in the public and private sectors, and also includes contractors, trainees, agency staff, former employees and job seekers. A range of different types of misconduct may be reported under the law, which provides protections for workers from a range of employment actions as well as whistleblowers' identity. [95]

  8. Service of process - Wikipedia

    en.wikipedia.org/wiki/Service_of_process

    In the U.S. legal system, service of process is the procedure by which a party to a lawsuit gives an appropriate notice of initial legal action to another party (such as a defendant), court, or administrative body in an effort to exercise jurisdiction over that person so as to force that person to respond to the proceeding before the court, body, or other tribunal.

  9. Quality management system - Wikipedia

    en.wikipedia.org/wiki/Quality_management_system

    A quality management system (QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. It is aligned with an organization's purpose and strategic direction (ISO 9001:2015). [1]

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