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DCA provides the public with live telephone assistance in more than 170 languages for consumer-related questions and concerns. The department publishes a number of publications on consumer-related issues, the most popular being the California Tenants Guide. Publications are free to the public and are made available on the department's website.
Tripadvisor, Inc. is an American company that operates online travel agencies, comparison shopping websites, and mobile apps with user-generated content. [1]Its namesake brand, Tripadvisor.com, operates in 40 countries and 20 languages, and features approximately 1 billion reviews and opinions on roughly 8 million establishments. [1]
The restaurant's owners and staff were harassed and threatened on social media websites, and the owner received death threats. [9] The restaurant's Yelp page was locked by the site's operators citing reviews that were "motivated more by the news coverage itself than the reviewer's personal consumer experience". [3]
Amazon.com, Inc., [1] doing business as Amazon (/ ˈ æ m ə z ɒ n /, AM-ə-zon; UK also / ˈ æ m ə z ə n /, AM-ə-zən), is an American multinational technology company, engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. [5]
E-Daakhil is an online portal launched by the Indian The National Consumer Disputes Redressal Commission (NCDRC) in September 2020 for facilitation of offline and online complaints relating to the Consumer Protection Act, 2019 by consumers. The portal is available across all State Consumer Redressal Commissions.
Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9]
Restaurant Network Partners (RNP) under ONDC will help in on-boarding process and act as an aggregator. Post on-boarding, RNP will educate and train the restaurants on online delivery business, maintain packaging and hygiene norms and ensure that food preparation is as per service level agreements to protect consumer interest.
The Internet is a powerful branding tool for many businesses as it offers numerous ways to promote a business. [5] Interactivity as one of the natures of the Internet helps companies communicate the brand messages instantly and talk to consumers directly, generating exclusive and individual interactions with them. [6]