ConsumerAffairs
Ads
related to: bbb file a complaint
Search results
Results from the WOW.Com Content Network
BBB does not handle complaints that have gone to court or are in the process of going to court as the complaint is already being handled by an alternate entity. [12] If BBB receives a consumer dispute, BBB contacts the business in question and offers to mediate the dispute.
FOR BBB INFORMATION – Visit BBB.org or call us at 330-454-9401 to look up a business, file a complaint, write a customer review, read tips, find our events, follow us on social media, and more!
You can also file a complaint with the Better Business Bureau at BBB.org/ScamTracker.
A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service.
BBB National Programs, an independent non-profit organization that oversees more than a dozen national industry self-regulation programs that provide third-party accountability and dispute resolution services to companies, including outside and in-house counsel, consumers, and others in arenas such as privacy, advertising, data collection, child-directed marketing, and more.
Complaints lodged with the BBB fell about 7%, to 927,000. In practical terms, those numbers suggest that more Americans are being smart about their shopping, looking into businesses'...