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  3. Return merchandise authorization - Wikipedia

    en.wikipedia.org/wiki/Return_merchandise...

    A return merchandise authorization (RMA), return authorization (RA) or return goods authorization (RGA) is a part of the process of returning a product to receive a refund, replacement, or repair to which buyer and seller agree during the product's warranty period.

  4. Product return - Wikipedia

    en.wikipedia.org/wiki/Product_return

    Product return. The return policy posted at a Target store. In retail, a product return is the process of a customer taking previously purchased merchandise back to the retailer, and in turn receiving a refund in the original form of payment, exchange .

  5. E-commerce - Wikipedia

    en.wikipedia.org/wiki/E-commerce

    Typical e-commerce transactions include the purchase of products (such as books from Amazon) or services (such as music downloads in the form of digital distribution such as the iTunes Store ). [1] There are three areas of e-commerce: online retailing, electronic markets, and online auctions.

  6. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    CRM systems available for specific markets (legal, finance) frequently focus on event management and relationship tracking as opposed to financial return on investment (ROI). CRM systems for eCommerce , focused on marketing automation tasks, like cart rescue, re-engage users with email, personalization.

  7. Happy Returns (company) - Wikipedia

    en.wikipedia.org/wiki/Happy_Returns_(company)

    Happy Returns is a software and reverse logistics company that works with online merchants to handle product returns.

  8. Black Lapel - Wikipedia

    en.wikipedia.org/wiki/Black_Lapel

    Black Lapel is a menswear -focused custom clothing company founded in 2012 by Derek Tian and Warren Liao. Black Lapel was founded with the intention to make custom clothing accessible and available online as well as provide style advice and guides on workplace etiquitte, dating, and other lifestyle topics. [1]

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