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  2. History of the telephone in the United States - Wikipedia

    en.wikipedia.org/wiki/History_of_the_telephone...

    The telephone played a major communications role in American history from the 1876 publication of its first patent by Alexander Graham Bell onward. In the 20th century, the American Telephone and Telegraph Company (AT&T) dominated the telecommunication market as the at times largest company in the world, until it was broken up and replaced by a system of competitors.

  3. Telephone - Wikipedia

    en.wikipedia.org/wiki/Telephone

    An old rotary dial telephone. AT&T push button telephone made by Western Electric, model 2500 DMG black, 1980. A telephone is a telecommunications device that permits two or more users to conduct a conversation when they are too far apart to be easily heard directly. A telephone converts sound, typically and most efficiently the human voice ...

  4. Here's the Best Time to Call Customer Service - AOL

    www.aol.com/on/best-time-to-call-customer-service

    Your best bet is to put in your request anywhere between 9 a.m. and 11 a.m.; after that, the average response time declines over the course of the day. Zendesk. As the graph shows, requests put in ...

  5. Social networking service - Wikipedia

    en.wikipedia.org/wiki/Social_networking_service

    A social networking service or SNS (sometimes called a social networking site) is a type of online social media platform which people use to build social networks or social relationships with other people who share similar personal or career content, interests, activities, backgrounds or real-life connections. [1] [2]

  6. Lingo (VoIP Service operator) - Wikipedia

    en.wikipedia.org/wiki/Lingo_(VoIP_Service_operator)

    Lingo Management, LLC "Lingo" was founded by Vincent M. Oddo, and partners, in 2018 as a voice and broadband provider based in Macon, Georgia and headquartered in Atlanta, Georgia. Lingo is a global Cloud/UC and managed service provider providing IP-based voice and data, mobile services, and other managed services to the Business, Carrier, and ...

  7. Telephone exchange - Wikipedia

    en.wikipedia.org/wiki/Telephone_exchange

    Telephone exchange. A telephone operator manually connecting calls with cord pairs at a telephone switchboard. A modern central office, equipped with voice communication and broadband data capabilities. A telephone exchange, also known as a telephone switch or central office, is a crucial component in the public switched telephone network (PSTN ...

  8. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.

  9. Nancy Friedman - Wikipedia

    en.wikipedia.org/wiki/Nancy_Friedman

    Nancy J. Friedman (born 1939/1940) [1] is an American customer service and telephone skills consultant. [2] She is also known as her business persona the "Telephone Doctor" [2] Nancy Friedman is founder and president of Telephone Doctor, a customer-service training company based in St. Louis, Missouri. [3] [4] She also appears as spokesperson ...