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Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...
PT Gojek Indonesia (stylized in all lower case and stylized j as goȷek, formerly styled as GO-JEK) is an Indonesian on-demand multi-service platform and digital payment technology group based in Jakarta. Gojek was first established in Indonesia in 2009 as a call center to connect consumers to courier delivery and two-wheeled ride-hailing services.
Customer services are provided 24-7 in local languages. The platform allowed four methods of communication in 2017: a desktop portal, a mobile portal, iOS and Android applications, and direct calls.
Service quality. Service quality ( SQ ), in its contemporary conceptualisation, is a comparison of perceived expectations (E) of a service with perceived performance (P), giving rise to the equation SQ = P − E. [1] This conceptualistion of service quality has its origins in the expectancy-disconfirmation paradigm. [2]
Location of Indonesia. Indonesia is a unitary sovereign state and transcontinental country located mainly in Southeast Asia with some territories in Oceania. Indonesia's economy is the world's 16th largest by nominal GDP and the 8th largest by GDP at PPP, the largest in Southeast Asia, and is considered an emerging market and newly industrialised country.
The agency was founded in 1947 as the Language and Culture Research Institute ( Instituut voor Taal en Cultuur Onderzoek, ITCO), part of the University of Indonesia. It was headed by Gerrit Jan Held. Parallel to this, the newly formed Indonesian government, having just declared independence in 1945, created the Balai Bahasa ("Language Bureau ...
Indonesian ( Bahasa Indonesia; [baˈhasa indoˈnesija]) is the official and national language of Indonesia. [8] It is a standardized variety of Malay, [9] an Austronesian language that has been used as a lingua franca in the multilingual Indonesian archipelago for centuries. Indonesia is the fourth most populous nation in the world, with over ...
PT Perusahaan Listrik Negara (Persero) ( lit. 'State Electricity Company', abbreviated as PLN) is an Indonesian government-owned corporation which has a monopoly on electric power distribution in Indonesia and generates the majority of the country's electrical power, producing 176.4 TWh in 2015. [2] [3] It was included in the Fortune Global 500 ...
PT Telekomunikasi Indonesia (Persero) Tbk [2] ( lit. 'Telecommunications Indonesia State-owned Public Limited Company' [2]) officially shortened into PT Telkom Indonesia (Persero) Tbk, also simply known as Telkom, is an Indonesian multinational telecommunications conglomerate [4] with its corporate headquarters in Bandung and its operational ...
The official language of Indonesia is Indonesian [7] (locally known as bahasa Indonesia ), a standardised form of Malay, [8] which serves as the lingua franca of the archipelago. The vocabulary of Indonesian borrows heavily from regional languages of Indonesia, such as Javanese, Sundanese and Minangkabau, as well as from Dutch, Sanskrit ...