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McDonald's Corporation is an American multinational fast food chain, founded in 1940 as a restaurant operated by Richard and Maurice McDonald, in San Bernardino, California, United States. They rechristened their business as a hamburger stand, and later turned the company into a franchise, with the Golden Arches logo being introduced in 1953 at ...
McDonald's. Hamburger University is a training facility at the McDonald's Corporation global headquarters in Chicago, Illinois. It instructs high-potential restaurant managers, mid-managers, and owner-operators in restaurant management. [1]
QSC&V (Quality, Service, Cleanliness & Value) is a corporate motto adopted by McDonald's to describe the company's philosophy for operating restaurants. [1] The motto is codified in the procedures McDonald's uses to evaluate its franchisees. [2]
While it includes "customer service" in the title, the fact that the job leads with a need to accomplish daily, weekly and monthly close rates makes it clear that sales is a primary focus.
TikToker @ghettogaragebuilds shared clips of a McDonald's employee berating a customer at a drive-thru window for repeatedly asking workers to remake his drink. Two versions of the video were ...
1930s. The oldest operating McDonald's, on Lakewood and Florence in Downey, California in March 2007, was the chain's third restaurant and the second to be built with the Golden Arches. The McDonald family moved from Manchester, New Hampshire to Hollywood, California in the late 1930s, where brothers Richard and Maurice McDonald ("Dick" and ...
They may work in an office with a call center or in retail. [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
McDonaldization is the process of a society adopting the characteristics of a fast-food restaurant. The McWord concept was proposed by sociologist George Ritzer in his 1993 book The McDonaldization of Society. McDonaldization is a reconceptualization of rationalization and scientific management. Where Max Weber used the model of the bureaucracy ...
McDonald's has been an official sponsor of the World Cup since the 1994 FIFA World Cup. National Football League. In late 2012, McDonald's signed a multi-year deal to become the official restaurant sponsor of the NFL. It was the presenting sponsor of the 2013 Pro Bowl, and was able to use the NFL shield and logos of all 32 teams in its campaigns.
McDonald's offers a line of breakfast sandwiches: bagels (introduced in 1999), biscuits, and a special type of maple flavored pancake called McGriddles. All can be ordered with sausage, ham or bacon, with an optional choice of cheese and/or egg. Regional meat offerings include fried chicken, steak, spam and bacon.