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  2. Job description - Wikipedia

    en.wikipedia.org/wiki/Job_description

    A job description or JD is a written narrative that describes the general tasks, or other related duties, and responsibilities of a position. It may specify the functionary to whom the position reports, specifications such as the qualifications or skills needed by the person in the job, information about the equipment, tools and work aids used ...

  3. Budtender - Wikipedia

    en.wikipedia.org/wiki/Budtender

    According to Merriam-Webster, [3] budtender is a portmanteau that combines the word bartender and bud. Like a bartender, budtenders serve customers within a licensed establishment while the word bud is referring to the dried flower tops of Cannabis used for consumption. [4] It dates back to at least 1997, shortly after cannabis was legalized in ...

  4. Account manager - Wikipedia

    en.wikipedia.org/wiki/Account_manager

    Account manager. An account manager ( AM) is a person who works for a company and is responsible for the management of sales and relationships with particular customers. An account manager maintains the company's existing relationships with a client or group of clients, so that they will continue using the company for business.

  5. Customer support - Wikipedia

    en.wikipedia.org/wiki/Customer_support

    Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [1] Regarding technology products such as mobile phones, televisions, computers, software products or ...

  6. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Customer service classes can be taught in a traditional classroom setting with workbooks or DVD and a trainer, through various methods of e-learning ( web based training ), or a blend ( blended learning) of the two. An advantage of classroom training, whether traditional or the synchronous form of blended learning, is that participants can ...

  7. Realistic job preview - Wikipedia

    en.wikipedia.org/wiki/Realistic_Job_Preview

    Realistic job preview ( RJP) is a tool companies and organizations use as a way to communicate the good and the bad characteristics of the job during the hiring process of new employees, or as a tool to reestablish job specificity for existing employees. [1] Realistic job previews should provide the individuals with a well-rounded description ...