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BBB handles complaints from consumers about their marketplace experiences with businesses, and also publishes customer reviews both positive and negative. The organization provides dispute resolution through procedures established by the International Association of Better Business Bureaus, and implemented by local BBBs.
Complaints for television companies actually dropped 18% over the year, while bank complaints dropped 29% and online-retailer filings dropped 1%.
You can also file a complaint with the Better Business Bureau at BBB.org/ScamTracker.
Ripoff Report sells ad space on its website and offers companies the option to pay for complaint investigations, which can cost from US$5,500 to over $100,000. It also offers an arbitration program. [11]
The Complaint Resolution Program helps resolve complaints that consumers have filed after experiencing difficulty or disappointment in the California marketplace. The Consumer information Center is DCA's information resource center for consumers and licensees.
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