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In the United States, both interexchange carriers (IXCs) such as Sprint, AT&T Inc., and Verizon, and Local Exchange Carriers (LECs) such as Verizon and AT&T offer toll-free services. [2] [3] The way that a toll-free number is handled depends on whether it is a domestic or an interexchange call.
Companies requested to have their toll-free number listed, and paid the providers each time their phone number was released to a toll-free directory-assistance caller. In 1999, AT&T applied for permission to discontinue this service, [2] but it remained active until the summer of 2020.
In 1947, AT&T completed the new design for a nationwide toll network that established the original North American area codes. The new numbering plan provided for 152 area codes, each with a capacity to serve as many as 540 central offices. [26] Originally, only eighty-six area codes were assigned.
1-800-FREE-411 is an American service offering advertising-supported directory assistance, operated by Marchex. Service [ edit ] Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service.
Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
WATS lines were the basis for the first direct-dial toll-free 1-800-numbers (intrastate in 1966, interstate in 1967); by 1976, WATS brought AT&T Corporation a billion dollars in annual revenue ($5.35 billion in 2023 dollars)
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