Ads
related to: professional development for customer service
Search results
Results from the WOW.Com Content Network
Professional services are occupations in the service sector requiring special training in liberal arts and pure sciences education or professional development education. Some professional services, such as architects, accountants, engineers, doctors, and lawyers require the practitioner to hold professional degrees or licenses and possess ...
Customer service training (CST) refers to teaching employees the knowledge, skills, and competencies required to increase customer satisfaction.
The customer development method consists of four steps that are designed to help avoid common pitfalls and repeat successful business strategies: Customer discovery first captures the founders’ vision and turns it into a series of business model hypotheses.
Customer-centric relationship management (CCRM) is a nascent sub-discipline that focuses on customer preferences instead of customer leverage. CCRM aims to add value by engaging customers in individual, interactive relationships.
Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. Traditionally done on the phone, technical support can now be conducted online or through chat.
Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.