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Customer service training (CST) refers to teaching employees the knowledge, skills, and competencies required to increase customer satisfaction.
Typical projects in the field include executive and supervisory/management development, new-employee orientation, professional-skills training, technical/job training, customer-service training, sales-and-marketing training, and health-and-safety training.
PSI Seminars is a private company that offers large-group awareness training (LGAT) seminars for professional and personal development. Programs are held in many locations in the U.S., Canada, Japan and worldwide. There are PSI Seminars offices in major cities throughout North America.
But if you have the discipline to stick to your financial plan in the face of a high-pressure sales pitch, then bank-sponsored seminars, consultations, and webinars offer a perfect learning ...
The firm provides corporate training programs and leadership projects for companies. Lipp conducted a series of seminars showcasing his experience with Disney from 1994 to 1995. In June 2005, he conducted a customer-service training program for the Casino Reinvestment Development Authority in Jersey Shore. [17]
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Continuing education is an all-encompassing term within a broad list of post-secondary learning activities and programs. The term is used mainly in the United States and Canada. Recognized forms of post-secondary learning activities within the domain include: degree credit courses by non-traditional students, non-degree career training, college ...
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related to: training customer service seminars and coursesudemy.com has been visited by 1M+ users in the past month